CMI Unit 304 Communication in the Workplace
It is essential that team leaders and supervisors can demonstrate the principles of in the workplace. You must be able to allocate work, clarify expectations and solve problems with team members, customers, suppliers and senior managers.
With new technology comes new communication methods. As a team leader you’re required to use different tools to ensure that communication is effective, timely and has a positive impact.
About this course
The nature and style of your communication is also important in order to give the right impression and continuously delight customers.
This course gives you a thorough grounding in principles of communication in the workplace. Skills which we can all benefit from either as new knowledge or as a refresher course.
Learning outcomes
- Know the channels and types of communication used in the workplace
- Understand the communication cycle
- Be able to plan communication for a target audience
- Know how to measure the effectiveness of communication with a target audience
Course content
1.1 Explain the importance of effective communication in the workplace
1.2 Identify channels of communication used in the workplace
1.3 Assess strengths and weaknesses of different types of communication used in the workplace
1.4 Summarise legal requirements and organisational policies that affect the use of the different types of communication in the workplace
2.1 Explain the communication cycle and its application in the workplace
2.2 Explain barriers to effective communication
2.3 Explain ways to overcome barriers to communication
3.1 Explain the planning process for communicating with a target audience
4.1 Assess ways of measuring the effectiveness of communication with a target audience
Key Features
Learn at your own pace, choose when to start and finish the course
Build credibility with your current and future employers
Expert tutors with real-world management experience
We help you practice actual management skills
CMI Unit 304 Communication in the Workplace
Course Summary
Configure and Buy your course below
Private: CMI Level 3 Award in Principles of Management – 1 Unit
Study one unit to achieve the CMI Level 3 Award in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£435.00
Buy CoursePrivate: CMI Level 3 Certificate in Principles of Management – 2 Units
Study two units to achieve the CMI Level 3 Certificate in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£715.00
Buy CoursePrivate: CMI Level 3 Certificate in Principles of Management – 3 Units
Study three units to achieve the CMI Level 3 Certificate in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£875.00
Buy CoursePrivate: CMI Level 3 Diploma in Principles of Management – 7 Units
Study seven units to achieve the CMI Level 3 Diploma in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£1975.00
Buy CoursePrivate: CMI Level 3 Diploma in Principles of Management – 8 Units
Study eight units to achieve the CMI Level 3 Diploma in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£2195.00
Buy CourseOther courses you may be interested in
RELATED COURSE
CMI Unit 305 Building Stakeholder Relationships
View Courses
CMI Unit 306 Principles of Diversity and Inclusion
View Courses
CMI Unit 309 Responding to Conflict in the Workplace
View Courses
All courses
Get Chartered
Get Chartered with us today!
Getting chartered ensures managers with exceptional management and leadership skills and commitment to Continuing Professional Development (CPD), are easily identifiable to employers and peers.