Diversity And Inclusion Training

Diversity and inclusion are critical components of primary care, as healthcare providers need to be able to communicate and interact effectively with patients from diverse backgrounds. Diversity and inclusion training can help healthcare providers develop the skills and knowledge needed to provide culturally responsive care and improve patient outcomes.

Who’s it for?

This course is designed for healthcare providers, including doctors, nurses, and support staff, who work in primary care settings and want to improve their ability to provide culturally responsive care and effectively communicate with patients from diverse backgrounds.



Course content

Understanding Diversity and Inclusion:

Learning about the concepts of diversity and inclusion and their importance in primary care settings.

Cultural Competence:
Developing cultural competence to effectively work with patients and colleagues from diverse backgrounds.

Implicit Bias:
Identifying and addressing implicit biases that may impact interactions with patients from diverse backgrounds.

Patient-Centered Care:
Developing strategies to provide patient-centered care that addresses the unique needs of diverse patient populations.

Effective Communication:
Developing effective communication skills to engage with patients and colleagues from diverse backgrounds.

Building Inclusive Teams:
Learning how to create and maintain inclusive teams that value diversity and foster an inclusive environment.

Key Features

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Available as a standalone course or as part of a programme

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*This course is ready-to-go or fully customisable

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Face-to-face / Live virtual / Blended

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Fully updated for 2023 with content designed by Crescente

Diversity And Inclusion Training

Course Summary

Guided Learning

Half-day course*
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Courses for the NHS
"The four-day training course has been really interesting. I have been on training courses before and have dreaded them, and I leave with what was the point! Thinking it had no relevance to me at all. This course with you has been really helpful to me. You have a great personality, are approachable, and friendly which helped me to feel more engaged and happy to interact and learn. So I just want to say thank you again have learned a lot."

Natalie Davies - SW London NHS

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