Effective Team Working

Effective team working is essential in primary care to ensure patients receive high-quality care and services. When team members work together effectively, they can communicate efficiently, share ideas and resources, and work collaboratively to deliver patient-centered care. Effective team working can also improve staff morale, reduce stress levels, and increase job satisfaction.

Who’s it for?

This course is ideal for all healthcare professionals working in primary care, including nurses, physicians, allied health professionals, and administrative staff. It is also beneficial for team leaders and managers who want to improve team dynamics, communication, and collaboration within their teams.


Course content

Introduction to Effective Team Working:
Understanding the importance of effective team working in primary care and the benefits it can bring.

Team Dynamics:
Learning about the different types of teams and team dynamics, and how to create a positive team culture.

Communication and Collaboration:
Developing effective communication skills and strategies for collaborating with team members and other healthcare professionals.

Managing Team Conflict:
Learning how to identify and manage conflict within a team, and how to resolve issues constructively.

Leadership and Team Development:
Understanding the role of leadership in developing and supporting effective teams, and strategies for team development and continuous improvement.

Key Features

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Available as a standalone course or as part of a programme

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*This course is ready-to-go or fully customisable

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Face-to-face / Live virtual / Blended

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Fully updated for 2023 with content designed by Crescente

Effective Team Working

Course Summary

Guided Learning

Half-day course*
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"I just wanted to thank you for the great sessions that have been delivered over the last 4 months, I personally get a great deal to reflect upon out of them and have found the learning to be very insightful within my fairly new role."

Gemma Shone - NHS

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