Influencing skills are crucial for healthcare professionals, particularly for those working in primary care. The ability to influence and persuade others can help you achieve your objectives, build effective relationships with patients and colleagues, and improve overall patient outcomes. This course is designed to help primary care professionals develop their influencing skills and feel confident when dealing with different stakeholders.
Who’s it for?
This course is ideal for primary care professionals who want to develop their influencing skills, including physicians, nurses, healthcare managers, and other healthcare professionals who interact with different stakeholders regularly.
Understanding the different influencing styles, how to use them appropriately, and the factors that affect influencing.
Learning how to build effective relationships with different stakeholders and how to use these relationships to influence others.
Developing effective communication skills to help influence others, including listening actively, providing feedback, and asking questions.
Learning how to negotiate effectively with patients, colleagues, and other stakeholders, including understanding the different negotiating styles and strategies.
Understanding how to manage resistance and objections when trying to influence others.