This unit is about the value management coaching and mentoring and its operation within an organisation.

1. Understand the impact of coaching and mentoring programmes on an organisation
2. Be able to determine the use of management coaching as a tool in human resources development
3. Be able to monitor and evaluate the operation of coaching and mentoring within an organisation

1.1 Identify how coaching and mentoring is used by an organisation

1.2 Evaluate the benefits of coaching and mentoring to an organisation

1.3 Evaluate the organisational and human resource implications of using coaching and mentoring

2.1 Evaluate the impact on an organisation of establishing a coaching and mentoring culture

2.2 Identify barriers to change which impact on coaching and mentoring

2.3 Explain how to overcome organisational and individual resistance to the implementation of coaching and mentoring

2.4 Develop a plan to support individuals in the adoption of change

3.1 Develop a plan to implement coaching and mentoring programmes within an organisation

3.2 Establish processes and mechanisms to record and monitor the impact of coaching and mentoring within an organisation

3.3 Review the implementation strategy to ensure continuous improvement