Managing Diversity And Inclusion

Managing diversity and inclusion is essential for providing equitable and patient-centred care. This course will equip healthcare professionals with the knowledge and skills to effectively manage diversity and foster an inclusive environment in primary care settings. It will enable healthcare providers to deliver high-quality care to patients from diverse backgrounds, promote cultural sensitivity and competence, and improve patient outcomes.

Who’s it for?

This course is ideal for healthcare professionals working in primary care settings who want to enhance their knowledge and skills in managing diversity and fostering an inclusive environment. This includes physicians, nurses, allied health professionals, administrators, and support staff. Additionally, individuals interested in healthcare policy and advocacy would benefit from understanding the importance of diversity and inclusion in primary care.




Course content

Introduction to Diversity and Inclusion:
Understanding the concepts of diversity and inclusion and their importance in healthcare.

Patient-Centred Care:
Learning how to provide culturally responsive care and address the unique needs of diverse patient populations.

Addressing Health Disparities:
Developing strategies to reduce health disparities and improve health outcomes for marginalized communities.

Effective Communication:
Developing effective communication skills to engage with patients and colleagues from diverse backgrounds.

Cultural Competence:
Enhancing cultural competence to effectively work with patients and colleagues from diverse backgrounds.

Building Inclusive Teams:
Learning how to create and maintain inclusive teams that value diversity and foster an inclusive environment.

Key Features

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Available as a standalone course or as part of a programme

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*This course is ready-to-go or fully customisable

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Face-to-face / Live virtual / Blended

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Fully updated for 2023 with content designed by Crescente

Managing Diversity And Inclusion

Course Summary

Contact us for more information about this course.

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Courses for the NHS
"John was amazing. Instead of falling asleep and staring at the clock to go home like I usually do, I had such a great time. I learnt so much, he was funny and interacted with us well, instead of just throwing a bunch of words and slides in our faces. Will definitely recommend Crescente!

Coeurby Mayimbi - SW London NHS

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