CMI Unit 308 Managing Volunteers. Gain the knowledge, skills and confidence to support, engage and overcome problems when managing volunteers.
CMI Unit 305 Building Stakeholder Relationships. Learn why building stakeholder relationships is important. Plan and deliver effective communication.
CMI Unit 321 Professional Development for Team Leaders. Learn practical techniques to support continuing professional development for team leaders.
CMI Unit 320 Presenting for Success Presenting. Learn how to design and deliver presentations that engage audiences and achieve outcomes with confidence.
CMI Unit 319 Managing Meetings Learn everything you need to know for managing meetings effectively, keeping things positive and on track.
CMI Unit 318 Managing Data and Information helps team leaders to build their confidence, knowledge and skills when managing data and information.
CMI Unit 317 Supporting the Delivery of Customer Service explores the knowledge and practical skills used when supporting the delivery of customers service.
CMI Unit 316 Monitoring Quality to Improve Outcomes explores quality systems, methodologies and practical tools for monitoring quality to improve outcomes.
CMI Unit 314 Managing Budgets and Resources. Practical approaches for managing budgets and resources. Develop your commercial awareness to stay ahead.
CMI Unit 312 Managing Daily Activities to Achieve Results. Learn practical time management techniques to plan, prioritise and organise your work.
CMI Unit 311 Contributing to the Delivery of a Project. Learn the knowledge, tools, and techniques to plan, deliver, monitor and review projects.