What you'll learn?
Key topics covered on this course:
UNDERSTAND YOUR WORK CONTEXT:
Recognise the impact of legal status, culture, strategy and structure on your role as a team leader or supervisor.
DEVELOP YOUR SKILLS:
Recognise the knowledge, skills and behaviours you need to be an effective team leader or supervisor.
KNOW YOUR RESPONSIBILITIES:
Define the scope of your role and explore the relationship between accountability and responsibility.
REFINE YOUR STYLE AND APPROACH:
Assess your own management and leadership approach and what to avoid when leading others.
LEARN HOW TO MOTIVATE PEOPLE:
What really motivates people? Learn practical approaches to get the best out of your people more often.
DELEGATE TO GET THINGS DONE:
Learn how allocate work and share responsibility.
Practice setting quality and productivity targets for yourself and others.
Plan out the personal actions you will take for success.