1. Understand how to identify the client need
2. Understand data collection methods and confidentiality in a consultancy intervention
3. Be able to apply analysis tools within consultancy interventions

1.1 Evaluate the tools and approaches a consultant may employ to identify the client issue

1.2 Assess the impact on the intervention if the consultant does not fully understand the needs of the client

2.1 Evaluate different sources of data and information which may be used in a consultancy intervention

2.2 Explain how validity and reliability of data and information can be evaluated

2.3 Explain the importance of confidentiality when dealing with client information

3.1 Evaluate a range of analytical tools, techniques and models that can be used by consultants

3.2 Select appropriate analytical tools, techniques and models to meet the needs of a consultancy intervention

3.3 Evaluate findings and draw conclusions following analysis

3.4 Determine options to address the needs of the client

3.5 Assess risks to the client of adopting alternative course of action