Quality Improvement Methods And Change Management
Quality improvement methods and change management are crucial components for delivering high-quality patient care and driving organisational success in the healthcare industry. This course is designed to equip healthcare professionals with the knowledge and skills needed to effectively lead quality improvement initiatives and implement change management processes.
Who’s it for?
This course is ideal for healthcare professionals in leadership roles, quality improvement and patient safety professionals, and those involved in implementing and managing change in healthcare organisations. It would also benefit healthcare professionals who want to develop their knowledge and skills in quality improvement methods and change management.
Introduction to Quality Improvement Methods:
Understanding the basics of quality improvement and its importance in healthcare.
Tools and Techniques for Quality Improvement:
Learning about various quality improvement methods and tools, such as PDSA cycles, Lean, Six Sigma, and Root Cause Analysis.
Change Management Process:
Understanding the change management process and how to effectively plan and implement changes in a healthcare setting.
Overcoming Resistance to Change:
Developing strategies for overcoming resistance to change and effectively communicating changes to stakeholders.
Evaluating Quality Improvement and Change Management Efforts:
Learning how to evaluate and measure the impact of quality improvement and change management efforts.