Quality Improvement Methods And Change Management

Quality improvement methods and change management are crucial components for delivering high-quality patient care and driving organisational success in the healthcare industry. This course is designed to equip healthcare professionals with the knowledge and skills needed to effectively lead quality improvement initiatives and implement change management processes.

Who’s it for?

This course is ideal for healthcare professionals in leadership roles, quality improvement and patient safety professionals, and those involved in implementing and managing change in healthcare organisations. It would also benefit healthcare professionals who want to develop their knowledge and skills in quality improvement methods and change management.



Course content

Introduction to Quality Improvement Methods:

Understanding the basics of quality improvement and its importance in healthcare.

Tools and Techniques for Quality Improvement:
Learning about various quality improvement methods and tools, such as PDSA cycles, Lean, Six Sigma, and Root Cause Analysis.

Change Management Process:
Understanding the change management process and how to effectively plan and implement changes in a healthcare setting.

Overcoming Resistance to Change:
Developing strategies for overcoming resistance to change and effectively communicating changes to stakeholders.

Evaluating Quality Improvement and Change Management Efforts:
Learning how to evaluate and measure the impact of quality improvement and change management efforts.

Half-day course*

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Available as a standalone course or as part of a programme

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*This course is ready-to-go or fully customisable

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Face-to-face / Live virtual / Blended

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Fully updated for 2023 with content designed by Crescente

Quality Improvement Methods And Change Management

Course Summary

Guided Learning

Half-day course*
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Collin Hague Crescente management centre
"I was delighted to see you nominated for ‘Wonderful Workforce Solution of the Year’ at the National Shine Awards. I appreciate the work you carry out for us. Thanks to you and your team for all of your hard work and commitment."

Colin Hague - NHS

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