Our introduction to medical terminology course is for people working in administrative, secretarial or receptionist roles in healthcare settings.
CMI Unit 2010 Understanding Corporate Social Responsibility is about understanding the meaning of CSR, its influence and the team leader’s responsibilities.
CMI Unit 2009 Introduction to Team Leading gives you confidence when leading teams in different situations and the skills to plan, deliver and monitor work.
CMI Unit 2008 Being a Team Leader is about the responsibilities of a team leader, the impact of leadership style on team performance.
CMI Unit 2007 Providing Customer Service is about identifying different customers, providing the right level of service and resolving customer issues.
CMI Unit 2006 Developing Team Members is about inducting a new team member and identifying, planning and implementing team training.
CMI Unit 2005 Building Work Relationships is about understanding how to communicate and develop work relationships with the manager, team and others.
CMI Unit 2004 Controlling Team Resources is about identifying, sourcing, managing and maximising resources to achieve team objectives.
CMI Unit 2003 Monitoring Team Performance is about leading the team in planning, reviewing and achieving the work to meet required objectives.
CMI Unit 2002 Communicating with a Team course is about organising and leading a team briefing to communicate effectively within the team.
CMI Unit 2001 Personal Development as a Team Leader is about the developing the skills and knowledge of a team leader and looking after team welfare.