Modern learning for a complex and uncertain world

Beyond Customer Experience

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Customer service courses

Team Leader Programmes

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Customer experiences courses for business

Supervisors

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Customer experiences courses for business

Managers and Seniors

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Customer experiences courses for business
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Delivery Options

Face to face Courses With Crescente

Face-to-face Learning

Face-to-face Learning programmes offer a chance for people to work together. it can really boost better teamwork and can also encourage better awareness of what everyone’s role is.
Virtual Courses With Crescente

Virtual Learning

Our virtual training provides flexibility in multiple ways that normally aren’t available with traditional learning methods. An excellent option for individuals that work remotely or have responsibilities that make it difficult for them to attend a face to face training.
Blended Learning Courses With Crescente

Hybrid and blended Learning

Our own unique blended learning approach gives you complete flexibility over delivery options.

Optional CMI Accreditation

CMI accreditation is an optional component of all our in-house training and development programmes. Contact us to discuss the potential benefits of your programme

CMI accredited courses for businesses

Want to know more? Watch this quick video