Modern learning for a complex and uncertain world

Team Leader Courses and Qualifications

Level 2 and 3 management courses and CMI qualifications offer fundamental knowledge and skills for team leaders and junior managers.
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Modern training for a complex and uncertain world

Benefits of Our Team Leader Courses

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All Units and Quals Available

All CMI qualifications and units available at levels 2 and 3.
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Total Flexability

Learn at your own pace and fit it around work and home commitments.
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Unlimited Support

Get expert support however you need it, whenever you need it.
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Learn Your Own Way

Our blended learning approach means you study in ways that suits you.
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Modular Courses and Prices

Gradually build your knowledge and top up qualifications as you go.
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Real World Skills

Study modern courses that are designed to meet today’s work challenges.
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Tutorials On-Demand

Inspirational expert tuition is available as and when you need it.
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Bring Learning to Life

Fun and interesting learning exercises, challenges and assessments.

Team Leader Courses and Qualifications

Our team leader courses and qualifications are suitable for people currently in or stepping up to the following management roles: Team Leader, Supervisor, Project Officer, Shift Manager, Foreperson, Site Manager, Reception Manager and so on.

If you're new to management, then level 2 courses are an ideal introduction. Level 3 qualifications are more demanding but have a wider choice of subjects. If you're in a project role, then consider the level 3 Project Management course.

Learn how to lead, motivate and develop people, improve systems, processes and policies to ensure your colleagues and customers are kept safe and happy during day-to-day operations and projects.

CMI Level 2 Team Leading

Modular Courses

Create your own unique qualification study programme by combining your choice of CMI units.

Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.

These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.

*TUT = Total Unit Time

CMI Unit 2001 Personal Development as a Team Leader

CMI Unit 2001 Personal Development as a Team Leader

CMI Unit 2002 Communicating with a Team

CMI Unit 2002 Communicating with a Team

CMI Unit 2003 Monitoring Team Performance

CMI Unit 2003 Monitoring Team Performance

CMI Unit 2004 Controlling Resources

CMI Unit 2004 Controlling Resources

CMI Unit 2006 Developing Team Needs

CMI Unit 2006 Developing Team Needs

CMI Unit 2007 Providing Customer Service

CMI Unit 2007 Providing Customer Service

CMI Unit 2008 Being a Team Leader

CMI Unit 2008 Being a Team Leader

CMI Unit 2009 Introduction to Team Leading

CMI Unit 2009 Introduction to Team Leading

CMI Unit 2010 Understanding Corporate Social Responsibility

CMI Unit 2010 Understanding Corporate Social Responsibility

CMI Level 3 Principles of Management

Modular Courses

Create your own unique qualification study programme by combining your choice of CMI units.

Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.

These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.

*TUT = Total Unit Time

CMI Unit 301 Principles of Management and Leadership

CMI Unit 301 Principles of Management and Leadership. Learn practical management knowledge and skills you can apply to work situations every day.

Guided Learning

33 Hours

Course / Unit Credit Value

Unit 301: 68 TUT

CMI Unit 302 Managing Team Performance

CMI Unit 302 Managing Team Performance. Managing team performance is an essential set of knowledge and skills for team leaders and managers.

Guided Learning

23 Hours

Course / Unit Credit Value

Unit 302: 53 TUT

CMI Unit 303 Managing Individual Performance

CMI Unit 303 Managing Individual Performance. Learn practical tools and techniques for managing individual performance and their future development.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 303: 43 TUT

CMI Unit 304 Communication in the Workplace

CMI Unit 304 Communication in the Workplace explores the principles of communication in the workplace and the skills required to communicate effectively.

Guided Learning

18 Hours

Course / Unit Credit Value

Unit 304: 42 TUT

CMI Unit 305 Building Stakeholder Relationships

CMI Unit 305 Building Stakeholder Relationships. Learn why building stakeholder relationships is important. Plan and deliver effective communication.

Guided Learning

20 Hours

Course / Unit Credit Value

Unit 305: 40 TUT

CMI Unit 306 Principles of Diversity and Inclusion

CMI Unit 306 Principles of Diversity and Inclusion explores the principles of diversity and inclusion at work in line with current UK legislation.

Guided Learning

24 Hours

Course / Unit Credit Value

Unit 306: 53 TUT

CMI Unit 307 Developing Individuals and Teams

CMI Unit 307 Developing Individuals and Teams Learn different methods for developing individuals and teams at work and assess their effectiveness.

Guided Learning

15 Hours

Course / Unit Credit Value

Unit 307: 34 TUT

CMI Unit 308 Managing Volunteers

CMI Unit 308 Managing Volunteers. Gain the knowledge, skills and confidence to support, engage and overcome problems when managing volunteers.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 308: 49 TUT

CMI Unit 309 Responding to Conflict in the Workplace

CMI Unit 309 Responding to Conflict in the Workplace explores causes of conflict and practical approaches for responding to conflict in the workplace.

Guided Learning

13 Hours

Course / Unit Credit Value

Unit 309: 23 TUT

CMI Unit 310 Supporting People Through Change

CMI Unit 310 Supporting People Through Change explores change within organisations and practical approaches to supporting people through change.

Guided Learning

17 Hours

Course / Unit Credit Value

Unit 310: 42 TUT

CMI Unit 311 Contributing to the Delivery of a Project

CMI Unit 311 Contributing to the Delivery of a Project. Learn the knowledge, tools, and techniques to plan, deliver, monitor and review projects.

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 311: 55 TUT

CMI Unit 312 Managing Daily Activities to Achieve Results

CMI Unit 312 Managing Daily Activities to Achieve Results. Learn practical time management techniques to plan, prioritise and organise your work.

Guided Learning

21 Hours

Course / Unit Credit Value

Unit 312: 40 TUT

CMI Unit 313 Developing and Sharing Good Practice

CMI Unit 313 Developing and Sharing Good Practice enables individuals to develop and increase their potential to exceed expectations at work.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 312: 42 TUT

CMI Unit 314 Managing Budgets and Resources

CMI Unit 314 Managing Budgets and Resources. Practical approaches for managing budgets and resources. Develop your commercial awareness to stay ahead.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 314: 50 TUT

CMI Unit 315 Principles of Health and Safety

CMI Unit 315 Principles of Health and Safety Learn your statutory and organisational responsibilities to make the workplace safer for staff and customers.

Guided Learning

24 Hours

Course / Unit Credit Value

Unit 315: 52 TUT

CMI Unit 316 Monitoring Quality to Improve Outcomes

CMI Unit 316 Monitoring Quality to Improve Outcomes explores quality systems, methodologies and practical tools for monitoring quality to improve outcomes.

Guided Learning

24 Hours

Course / Unit Credit Value

Unit 316: 47 TUT

CMI Unit 317 Supporting the Delivery of Customer Service

CMI Unit 317 Supporting the Delivery of Customer Service explores the knowledge and practical skills used when supporting the delivery of customers service.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 317: 41 TUT

CMI Unit 318 Managing Data and Information

CMI Unit 318 Managing Data and Information helps team leaders to build their confidence, knowledge and skills when managing data and information. 

Guided Learning

21 Hours

Course / Unit Credit Value

Unit 318: 45 TUT

CMI Unit 319 Managing Meetings

CMI Unit 319 Managing Meetings Learn everything you need to know for managing meetings effectively, keeping things positive and on track.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 319: 31 TUT

CMI Unit 320 Presenting for Success

CMI Unit 320 Presenting for Success Presenting. Learn how to design and deliver presentations that engage audiences and achieve outcomes with confidence.

Guided Learning

18 Hours

Course / Unit Credit Value

Unit 320: 48 TUT

CMI Unit 321 Professional Development for Team Leaders

CMI Unit 321 Professional Development for Team Leaders. Learn practical techniques to support continuing professional development for team leaders.

Guided Learning

20 Hours

Course / Unit Credit Value

Unit 321: 45 TUT

CMI Level 3 Coaching and Mentoring

Modular Courses

Create your own unique qualification study programme by combining your choice of CMI units.

Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.

These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.

*TUT = Total Unit Time

CMI Unit 3011 Principles, Skills and Impact of Coaching and Mentoring

CMI Unit 3011 Principles, Skills and Impact of Coaching and Mentoring

CMI Unit 3012 Coaching and Mentoring for Individual and Team Needs

CMI Unit 3012 Coaching and Mentoring for Individual and Team Needs

CMI Unit 3013 Managing the Coaching and Mentoring Relationships

CMI Unit 3013 Managing the Coaching and Mentoring Relationships

CMI Unit 3014 Coaching and Mentoring Processes

CMI Unit 3014 Coaching and Mentoring Processes

CMI Unit 3015 Completing the Coaching and Mentoring Process

CMI Unit 3015 Completing the Coaching and Mentoring Process

CMI Unit 3016 Coaching and Mentoring Process Evaluation

CMI Unit 3016 Coaching and Mentoring Process Evaluation

CMI Unit 4003 Organisational Culture, Values and Behaviour

CMI Unit 4003 Organisational Culture, Values and Behaviour explores how to have a positive impact on performance, colleagues and customers.

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 4003: 70 TUT

CMI Unit 4004 Understanding Team Dynamics

CMI Unit 4004 Understanding Team Dynamics. Learn how to develop new and existing teams for high performance and manage remote teams.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4004: 70 TUT

CMI Unit 4008 Promoting Diversity and Inclusion

CMI Unit 4008 Promoting Diversity and Inclusion. Learn ways of promoting diversity and inclusion by providing information and challenging poor behaviour.

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 4008: 70 TUT

CMI Level 3 Project Management

Standalone Qualification

This fantastic Project Management qualification is achieved by completing just one CMI unit.

Although this is a level 3 course, it is suitable for people managing projects of all different sizes up to several million pounds in value.

CMI Unit PM3001 Introduction to Project Management

The Introduction to Project Management course covers all of the fundamental knowledge and practical skills needed to manage projects.

Guided Learning

25 Hours

Course / Unit Credit Value

PM3001: 60 TUT