Modern learning for a complex and uncertain world

Middle Manager Courses

Level 4 and 5 courses and CMI qualifications further develop your existing skills and adding new areas of knowledge and understanding.
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Modern training for a complex and uncertain world

Benefits of Our Middle Manager Courses

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Great Choice of Courses

All level 4 and 5 CMI qualifications and units are available
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Total Flexibility

Learn at your own pace and fit it around work and home commitments.
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Unlimited Support

Get expert support however you need it, whenever you need it.
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Learn Your Own Way

Our blended learning approach means you study in ways that suits you.
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Modular Courses and Prices

Gradually build your knowledge and top up qualifications as you go.
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Real World Skills

Study modern courses that are designed to meet today’s work challenges.
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Tutorials On-Demand

Inspirational expert tuition is available as and when you need it.
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Bring Learning to Life

Fun and interesting learning exercises, challenges and assessments.

Middle Manager Courses and Qualifications

The qualifications are suitable for people currently in or stepping up to the following roles: Operations Manager, Divisional Manager, Department Manager, Regional Manager, Specialist Manager, Service Manager and so on.

Role and responsibilities will include: developing teams and individuals, creating and delivering operational plans, planning and managing projects, managing change, managing finance, identifying new approaches to business activities, managing quality and continuous improvement and HR responsibilities like recruiting, developing people and managing performance.

Our level 4 CMI qualifications bridge the gap from level 3 to level 5. Level 5 has a much wider range of units to choose from - and we offer them all!

CMI Level 4 Management and Leadership

Modular Courses

Create your own unique qualification study programme by combining your choice of CMI units.

Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.

These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.

*TUT = Total Unit Time

CMI Unit 4001 Managerial Styles and Behaviours

CMI Unit 4001 Managerial Styles and Behaviours helps you to adapt your managerial styles and behaviours to get the best from your team members. 

Guided Learning

20 Hours

Course / Unit Credit Value

Unit 4001: 60 TUT

CMI Unit 4002 Managing Stakeholder Expectations

CMI Unit 4002 Managing Stakeholder Expectations helps you learn practical techniques for identifying, monitoring and delivering differing expectations.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4002: 70 TUT

CMI Unit 4003 Organisational Culture, Values and Behaviour

CMI Unit 4003 Organisational Culture, Values and Behaviour explores how to have a positive impact on performance, colleagues and customers.

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 4003: 70 TUT

CMI Unit 4004 Understanding Team Dynamics

CMI Unit 4004 Understanding Team Dynamics. Learn how to develop new and existing teams for high performance and manage remote teams.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4004: 70 TUT

CMI Unit 4005 Management Report Writing

CMI Unit 4005 Management Report Writing explores this valuable skill for managers looking to develop their professional skills and progress in their career. 

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4005: 70 TUT

CMI Unit 4006 Influencing Skills for Managers and Leaders

CMI Unit 4006 Influencing Skills for Managers and Leaders. Learn to recognise your natural style and develop new approaches to leading people. 

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4006: 70 TUT

CMI Unit 4007 Managing Interviews and One-to-Ones

CMI Unit 4007 Managing Interviews and One-to-Ones. Gain the skills and knowledge to feel confident conducting interviews and one-to-ones at work.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4007: 70 TUT

CMI Unit 4008 Promoting Diversity and Inclusion

CMI Unit 4008 Promoting Diversity and Inclusion. Learn ways of promoting diversity and inclusion by providing information and challenging poor behaviour.

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 4008: 70 TUT

CMI Unit 5001 Personal Development as a Manager and Leader

CMI Unit 5001 Personal Development as a Manager and Leader. Learn how to plan, conduct and evaluate personal development for managers and leaders.

Guided Learning

20 Hours

Course / Unit Credit Value

Unit 5001: 60 TUT

CMI Unit 5014 Introduction to Management Coaching and Mentoring

CMI Unit 5014 Introduction to Management Coaching and Mentoring. For managers and leaders looking to develop people and improve performance at work.

Guided Learning

40 Hours

Course / Unit Credit Value

Unit 5014: 60 TUT

CMI Level 5 Management and Leadership

Modular Courses

Create your own unique qualification study programme by combining your choice of CMI units.

Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.

These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.

*TUT = Total Unit Time

CMI Unit 501 Principles of Management and Leadership

Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 501: 70 TUT

CMI Unit 502 Developing, Managing and Leading Individuals and Teams

Learn the principles of developing, managing and leading individuals and teams to achieve success. Gain the practical skills and underpinning knowledge to feel confident in your role. 

Guided Learning

27 Hours

Course / Unit Credit Value

Unit 502: 60 TUT

CMI Unit 503 Managing and Leading Individuals and Teams

When individuals and teams are managed well colleagues are happier and more productive, customer satisfaction increases and organisations thrive.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 503: 50 TUT

CMI Unit 504 Managing Performance

Managing the performance of staff is essential for effective team working and for the smooth (and safe) running of an organisation.

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 504: 50 TUT

CMI Unit 505 Forming Successful Teams

Teams play a vital role in enabling organisations to achieve their goals. This unit focuses on the purpose and characteristics of successful teams.

Guided Learning

17 Hours

Course / Unit Credit Value

Unit 505: 40 TUT

CMI Unit 506 Managing Equality, Diversity and Inclusion

This standalone qualification gives managers a deeper insight into Managing Equality, Diversity and Inclusion.

This is a hot topic in 2020 attracting a great deal of media attention.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 506: 40 TUT

CMI Unit 507 Delivering Coaching and Mentoring

Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 507: 50 TUT

CMI Unit 508 Developing a Skilled and Talented Workforce

CMI Unit 508 Developing a Skilled and Talented Workforce offers approaches for delivering workforce development, implementing learning and talent strategy.

Guided Learning

16 Hours

Course / Unit Credit Value

Unit 508: 40 TUT

CMI Unit 509 Managing Stakeholder Relationships

CMI Unit 509 Managing Stakeholder Relationships explores types, purpose and practical management of stakeholder relationships.

Guided Learning

18 Hours

Course / Unit Credit Value

Unit 509: 40 TUT

CMI Unit 510 Managing Conflict

CMI Unit 510 Managing Conflict is designed to equip you with strategies to analyse and confidently manage workplace conflict.

Guided Learning

14 Hours

Course / Unit Credit Value

Unit 510: 20 TUT

CMI Unit 511 Recruiting, Selecting and Retaining Talent

CMI Unit 511 Recruiting, Selecting and Retaining Talent enables you to attract, select, on-board and retain talented people within current UK legislation.

Guided Learning

21 Hours

Course / Unit Credit Value

Unit 511: 50 TUT

CMI Unit 512 Workforce Planning

CMI Unit 512 Workforce Planning explores the rationale for workforce planning and the skills to develop a workforce plan to meet organisational objectives.

Guided Learning

16 Hours

Course / Unit Credit Value

Unit 512: 40 TUT

CMI Unit 513 Managing Projects to Achieve Results

CMI Unit 513 Managing Projects to Achieve Results gives you the knowledge and skills for managing projects successfully to deliver on time and on budget.

Guided Learning

24 Hours

Course / Unit Credit Value

Unit 513: 50 TUT

CMI Unit 514 Managing Change

CMI Unit 514 Managing Change gain the knowledge and skills to manage change and achieve organisational objectives in a professional way.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 514: 40 TUT

CMI Unit 515 Creating and Delivering Operational Plans

CMI Unit 515 Creating and Delivering Operational Plans helps you create and deliver operational plans to implement and achieve strategic goals.

Guided Learning

22 Hours

Course / Unit Credit Value

Unit 515: 50 TUT

CMI Unit 516 Planning, Procuring and Managing Resources

CMI Unit 516 Planning, Procuring and Managing Resources enables managers to understand and respond to the challenge of managing and monitoring resources.

Guided Learning

24 Hours

Course / Unit Credit Value

Unit 516: 60 TUT

CMI Unit 517 Principles of Innovation

CMI Unit 517 Principles of Innovation explores the need for innovation at work and shows how to develop opportunities and turn ideas into reality.

CMI Unit 518 Managing Risk

CMI Unit 518 Managing Risk has been designed to equip learners with an understanding of the scope and purpose of business risk management.

Guided Learning

23 Hours

Course / Unit Credit Value

Unit 518: 50 TUT

CMI Unit 519 Managing Quality and Continuous Improvement

CMI Unit 519 Managing Quality and Continuous Improvement explores approaches, tools and techniques for managing quality and continuous improvement at work.

Guided Learning

22 Hours

Course / Unit Credit Value

Unit 519: 60 TUT

CMI Unit 520 Managing Finance

CMI Unit 520 Managing Finance enables you to access finance, forecast, budget and report on finance within current legal frameworks.

Guided Learning

22 Hours

Course / Unit Credit Value

Unit 520: 60 TUT

CMI Unit 521 Using Data and Information for Decision Making

CMI Unit 521 Using Data and Information for Decision Making enables you to interpret, manage and present business data and information for decision making.

Guided Learning

26 Hours

Course / Unit Credit Value

Unit 521: 50 TUT

CMI Unit 522 Managing the Customer Experience

CMI Unit 522 Managing the Customer Experience develops managers understanding of their role and responsibilities in managing the customer experience.

Guided Learning

22 Hours

Course / Unit Credit Value

Unit 522: 50 TUT

CMI Unit 523 Marketing Products and Services

CMI Unit 523 Marketing Products and Services helps you understand the role of marketing to achieve organisational objectives.

Guided Learning

23 Hours

Course / Unit Credit Value

Unit 523: 60 TUT

CMI Unit 524 Conducting a Management Project

CMI Unit 524 Conducting a Management Project enables you to conduct a live management research project which will have an impact on organisational practice.

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 524: 100 TUT

CMI Unit 525 Reflective Practice for Professional Development

CMI Unit 525 Reflective Practice for Professional Development helps you value reflective practice and how to use it regularly for professional development.

Guided Learning

16 Hours

Course / Unit Credit Value

Unit 525: 40 TUT

CMI Unit 526 Principles of Leadership Practice

CMI Unit 526 Principles of Leadership Practice

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 526: 80 TUT

CMI Level 5 Coaching and Mentoring

Modular Courses

Create your own unique qualification study programme by combining your choice of CMI units.

Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.

These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.

*TUT = Total Unit Time

CMI Unit 5001 Personal Development as a Manager and Leader

CMI Unit 5001 Personal Development as a Manager and Leader. Learn how to plan, conduct and evaluate personal development for managers and leaders.

Guided Learning

20 Hours

Course / Unit Credit Value

Unit 5001: 60 TUT

CMI Unit 5014 Introduction to Management Coaching and Mentoring

CMI Unit 5014 Introduction to Management Coaching and Mentoring. For managers and leaders looking to develop people and improve performance at work.

Guided Learning

40 Hours

Course / Unit Credit Value

Unit 5014: 60 TUT

CMI Unit 5015 Management of Coaching and Mentoring

Management of Coaching and Mentoring (CMI Unit 5015) within organisations, the benefits they can bring and how to implement them successfully.

Guided Learning

45 Hours

Course / Unit Credit Value

Unit 5015: 60 TUT

CMI Unit 5016 Coaching and Mentoring Skills for Managers

On the Coaching and Mentoring Skills for Managers course will learn the practical skills of coaching and mentoring safely and effectively at work. This is CMI Unit 5016.

Guided Learning

45 Hours

Course / Unit Credit Value

Unit 5016: 60 TUT

CMI Unit 5017 Coaching Practice and Theory

On the Coaching Practice and Theory course you will learn how to build coaching relationships, use tools and techniques and meet organisational objectives. This is CMI Unit 5017 Coaching Practice and Theory

Guided Learning

45 Hours

Course / Unit Credit Value

Unit 5017: 60 TUT

CMI Unit 5018 Mentoring Practice and Theory

On the Mentoring Practice and Theory course you'll learn how to build mentoring relationships, use tools and techniques and meet organisational objectives. This is CMI Unit 5018 Mentoring Practice and Theory

Guided Learning

45 Hours

Course / Unit Credit Value

Unit 5018: 60 TUT

CMI Unit 5019 Management of Action Learning

The Management of Action Learning course is about the management of action learning in the development of individuals to achieve organisational objectives. This is CMI Unit 5019 Management of Action Learning

Guided Learning

45 Hours

Course / Unit Credit Value

Unit 5019: 60 TUT

CMI Level 5 Managing Equality, Diversity and Inclusion

Standalone Qualification

This standalone qualification gives managers a deeper insight into the Managing Equality, Diversity and Inclusion.

This is a hot topic in 2020 attracting a great deal of media attention.

CMI Unit 506 Managing Equality, Diversity and Inclusion

This standalone qualification gives managers a deeper insight into Managing Equality, Diversity and Inclusion.

This is a hot topic in 2020 attracting a great deal of media attention.

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 506: 40 TUT