Modern learning for a complex and uncertain world
Middle Manager Courses
Level 4 and 5 courses and CMI qualifications further develop your existing skills and adding new areas of knowledge and understanding.
Modern training for a complex and uncertain world
Benefits of Our Middle Manager Courses
Great Choice of Courses
All level 4 and 5 CMI qualifications and units are available
Total Flexibility
Learn at your own pace and fit it around work and home commitments.
Unlimited Support
Get expert support however you need it, whenever you need it.
Learn Your Own Way
Our blended learning approach means you study in ways that suits you.
Modular Courses and Prices
Gradually build your knowledge and top up qualifications as you go.
Real World Skills
Study modern courses that are designed to meet today’s work challenges.
Tutorials On-Demand
Inspirational expert tuition is available as and when you need it.
Bring Learning to Life
Fun and interesting learning exercises, challenges and assessments.
Middle Manager Courses and Qualifications
The qualifications are suitable for people currently in or stepping up to the following roles: Operations Manager, Divisional Manager, Department Manager, Regional Manager, Specialist Manager, Service Manager and so on.Role and responsibilities will include: developing teams and individuals, creating and delivering operational plans, planning and managing projects, managing change, managing finance, identifying new approaches to business activities, managing quality and continuous improvement and HR responsibilities like recruiting, developing people and managing performance.
Our level 4 CMI qualifications bridge the gap from level 3 to level 5. Level 5 has a much wider range of units to choose from - and we offer them all!
CMI Level 4 Management and Leadership
Modular Courses
Create your own unique qualification study programme by combining your choice of CMI units.Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.
These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.
*TUT = Total Unit Time
CMI Unit 4001 Managerial Styles and Behaviours
CMI Unit 4001 Managerial Styles and Behaviours helps you to adapt your managerial styles and behaviours to get the best from your team members.
Guided Learning
20 HoursCourse / Unit Credit Value
Unit 4001: 60 TUT
CMI Unit 4002 Managing Stakeholder Expectations
CMI Unit 4002 Managing Stakeholder Expectations helps you learn practical techniques for identifying, monitoring and delivering differing expectations.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 4002: 70 TUTCMI Unit 4003 Organisational Culture, Values and Behaviour
CMI Unit 4003 Organisational Culture, Values and Behaviour explores how to have a positive impact on performance, colleagues and customers.
Guided Learning
30 HoursCourse / Unit Credit Value
Unit 4003: 70 TUTCMI Unit 4004 Understanding Team Dynamics
CMI Unit 4004 Understanding Team Dynamics. Learn how to develop new and existing teams for high performance and manage remote teams.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 4004: 70 TUTCMI Unit 4005 Management Report Writing
CMI Unit 4005 Management Report Writing explores this valuable skill for managers looking to develop their professional skills and progress in their career.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 4005: 70 TUTCMI Unit 4006 Influencing Skills for Managers and Leaders
CMI Unit 4006 Influencing Skills for Managers and Leaders. Learn to recognise your natural style and develop new approaches to leading people.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 4006: 70 TUTCMI Unit 4007 Managing Interviews and One-to-Ones
CMI Unit 4007 Managing Interviews and One-to-Ones. Gain the skills and knowledge to feel confident conducting interviews and one-to-ones at work.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 4007: 70 TUTCMI Unit 4008 Promoting Diversity and Inclusion
CMI Unit 4008 Promoting Diversity and Inclusion. Learn ways of promoting diversity and inclusion by providing information and challenging poor behaviour.
Guided Learning
30 HoursCourse / Unit Credit Value
Unit 4008: 70 TUTCMI Unit 5001 Personal Development as a Manager and Leader
CMI Unit 5001 Personal Development as a Manager and Leader. Learn how to plan, conduct and evaluate personal development for managers and leaders.
Guided Learning
20 HoursCourse / Unit Credit Value
Unit 5001: 60 TUTCMI Unit 5014 Introduction to Management Coaching and Mentoring
CMI Unit 5014 Introduction to Management Coaching and Mentoring. For managers and leaders looking to develop people and improve performance at work.
Guided Learning
40 HoursCourse / Unit Credit Value
Unit 5014: 60 TUTCMI Level 5 Management and Leadership
Modular Courses
Create your own unique qualification study programme by combining your choice of CMI units.Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.
These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.
*TUT = Total Unit Time
CMI Unit 501 Principles of Management and Leadership
Being equipped with the knowledge, skills and behaviours to manage and lead in a variety of organisational settings is essential if an individual and their organisation are to succeed.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 501: 70 TUTCMI Unit 502 Developing, Managing and Leading Individuals and Teams
Learn the principles of developing, managing and leading individuals and teams to achieve success. Gain the practical skills and underpinning knowledge to feel confident in your role.
Guided Learning
27 HoursCourse / Unit Credit Value
Unit 502: 60 TUTCMI Unit 503 Managing and Leading Individuals and Teams
When individuals and teams are managed well colleagues are happier and more productive, customer satisfaction increases and organisations thrive.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 503: 50 TUTCMI Unit 504 Managing Performance
Managing the performance of staff is essential for effective team working and for the smooth (and safe) running of an organisation.
Guided Learning
25 HoursCourse / Unit Credit Value
Unit 504: 50 TUTCMI Unit 505 Forming Successful Teams
Teams play a vital role in enabling organisations to achieve their goals. This unit focuses on the purpose and characteristics of successful teams.
Guided Learning
17 HoursCourse / Unit Credit Value
Unit 505: 40 TUTCMI Unit 506 Managing Equality, Diversity and Inclusion
This standalone qualification gives managers a deeper insight into Managing Equality, Diversity and Inclusion.
This is a hot topic in 2020 attracting a great deal of media attention.
This is a hot topic in 2020 attracting a great deal of media attention.
Guided Learning
19 HoursCourse / Unit Credit Value
Unit 506: 40 TUTCMI Unit 507 Delivering Coaching and Mentoring
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.
Guided Learning
19 HoursCourse / Unit Credit Value
Unit 507: 50 TUTCMI Unit 508 Developing a Skilled and Talented Workforce
CMI Unit 508 Developing a Skilled and Talented Workforce offers approaches for delivering workforce development, implementing learning and talent strategy.
Guided Learning
16 HoursCourse / Unit Credit Value
Unit 508: 40 TUTCMI Unit 509 Managing Stakeholder Relationships
CMI Unit 509 Managing Stakeholder Relationships explores types, purpose and practical management of stakeholder relationships.
Guided Learning
18 HoursCourse / Unit Credit Value
Unit 509: 40 TUTCMI Unit 510 Managing Conflict
CMI Unit 510 Managing Conflict is designed to equip you with strategies to analyse and confidently manage workplace conflict.
Guided Learning
14 HoursCourse / Unit Credit Value
Unit 510: 20 TUTCMI Unit 511 Recruiting, Selecting and Retaining Talent
CMI Unit 511 Recruiting, Selecting and Retaining Talent enables you to attract, select, on-board and retain talented people within current UK legislation.
Guided Learning
21 HoursCourse / Unit Credit Value
Unit 511: 50 TUTCMI Unit 512 Workforce Planning
CMI Unit 512 Workforce Planning explores the rationale for workforce planning and the skills to develop a workforce plan to meet organisational objectives.
Guided Learning
16 HoursCourse / Unit Credit Value
Unit 512: 40 TUTCMI Unit 513 Managing Projects to Achieve Results
CMI Unit 513 Managing Projects to Achieve Results gives you the knowledge and skills for managing projects successfully to deliver on time and on budget.
Guided Learning
24 HoursCourse / Unit Credit Value
Unit 513: 50 TUTCMI Unit 514 Managing Change
CMI Unit 514 Managing Change gain the knowledge and skills to manage change and achieve organisational objectives in a professional way.
Guided Learning
19 HoursCourse / Unit Credit Value
Unit 514: 40 TUTCMI Unit 515 Creating and Delivering Operational Plans
CMI Unit 515 Creating and Delivering Operational Plans helps you create and deliver operational plans to implement and achieve strategic goals.
Guided Learning
22 HoursCourse / Unit Credit Value
Unit 515: 50 TUTCMI Unit 516 Planning, Procuring and Managing Resources
CMI Unit 516 Planning, Procuring and Managing Resources enables managers to understand and respond to the challenge of managing and monitoring resources.
Guided Learning
24 HoursCourse / Unit Credit Value
Unit 516: 60 TUTCMI Unit 517 Principles of Innovation
CMI Unit 517 Principles of Innovation explores the need for innovation at work and shows how to develop opportunities and turn ideas into reality.
CMI Unit 518 Managing Risk
CMI Unit 518 Managing Risk has been designed to equip learners with an understanding of the scope and purpose of business risk management.
Guided Learning
23 HoursCourse / Unit Credit Value
Unit 518: 50 TUTCMI Unit 519 Managing Quality and Continuous Improvement
CMI Unit 519 Managing Quality and Continuous Improvement explores approaches, tools and techniques for managing quality and continuous improvement at work.
Guided Learning
22 HoursCourse / Unit Credit Value
Unit 519: 60 TUTCMI Unit 520 Managing Finance
CMI Unit 520 Managing Finance enables you to access finance, forecast, budget and report on finance within current legal frameworks.
Guided Learning
22 HoursCourse / Unit Credit Value
Unit 520: 60 TUTCMI Unit 521 Using Data and Information for Decision Making
CMI Unit 521 Using Data and Information for Decision Making enables you to interpret, manage and present business data and information for decision making.
Guided Learning
26 HoursCourse / Unit Credit Value
Unit 521: 50 TUTCMI Unit 522 Managing the Customer Experience
CMI Unit 522 Managing the Customer Experience develops managers understanding of their role and responsibilities in managing the customer experience.
Guided Learning
22 HoursCourse / Unit Credit Value
Unit 522: 50 TUTCMI Unit 523 Marketing Products and Services
CMI Unit 523 Marketing Products and Services helps you understand the role of marketing to achieve organisational objectives.
Guided Learning
23 HoursCourse / Unit Credit Value
Unit 523: 60 TUTCMI Unit 524 Conducting a Management Project
CMI Unit 524 Conducting a Management Project enables you to conduct a live management research project which will have an impact on organisational practice.
Guided Learning
30 HoursCourse / Unit Credit Value
Unit 524: 100 TUTCMI Unit 525 Reflective Practice for Professional Development
CMI Unit 525 Reflective Practice for Professional Development helps you value reflective practice and how to use it regularly for professional development.
Guided Learning
16 HoursCourse / Unit Credit Value
Unit 525: 40 TUTCMI Unit 526 Principles of Leadership Practice
CMI Unit 526 Principles of Leadership Practice
Guided Learning
30 HoursCourse / Unit Credit Value
Unit 526: 80 TUTCMI Level 5 Coaching and Mentoring
Modular Courses
Create your own unique qualification study programme by combining your choice of CMI units.Add up the TUT* values to achieve the Award, Certificate or Diploma qualification.
These courses and qualifications are modular, so you can start with an Award, then top up to the Certificate, then the Diploma.
*TUT = Total Unit Time
CMI Unit 5001 Personal Development as a Manager and Leader
CMI Unit 5001 Personal Development as a Manager and Leader. Learn how to plan, conduct and evaluate personal development for managers and leaders.
Guided Learning
20 HoursCourse / Unit Credit Value
Unit 5001: 60 TUTCMI Unit 5014 Introduction to Management Coaching and Mentoring
CMI Unit 5014 Introduction to Management Coaching and Mentoring. For managers and leaders looking to develop people and improve performance at work.
Guided Learning
40 HoursCourse / Unit Credit Value
Unit 5014: 60 TUTCMI Unit 5015 Management of Coaching and Mentoring
Management of Coaching and Mentoring (CMI Unit 5015) within organisations, the benefits they can bring and how to implement them successfully.
Guided Learning
45 HoursCourse / Unit Credit Value
Unit 5015: 60 TUTCMI Unit 5016 Coaching and Mentoring Skills for Managers
On the Coaching and Mentoring Skills for Managers course will learn the practical skills of coaching and mentoring safely and effectively at work. This is CMI Unit 5016.
Guided Learning
45 HoursCourse / Unit Credit Value
Unit 5016: 60 TUTCMI Unit 5017 Coaching Practice and Theory
On the Coaching Practice and Theory course you will learn how to build coaching relationships, use tools and techniques and meet organisational objectives. This is CMI Unit 5017 Coaching Practice and Theory
Guided Learning
45 HoursCourse / Unit Credit Value
Unit 5017: 60 TUTCMI Unit 5018 Mentoring Practice and Theory
On the Mentoring Practice and Theory course you'll learn how to build mentoring relationships, use tools and techniques and meet organisational objectives. This is CMI Unit 5018 Mentoring Practice and Theory
Guided Learning
45 HoursCourse / Unit Credit Value
Unit 5018: 60 TUTCMI Unit 5019 Management of Action Learning
The Management of Action Learning course is about the management of action learning in the development of individuals to achieve organisational objectives. This is CMI Unit 5019 Management of Action Learning
Guided Learning
45 HoursCourse / Unit Credit Value
Unit 5019: 60 TUTCMI Level 5 Managing Equality, Diversity and Inclusion
Standalone Qualification
This standalone qualification gives managers a deeper insight into the Managing Equality, Diversity and Inclusion.This is a hot topic in 2020 attracting a great deal of media attention.
CMI Unit 506 Managing Equality, Diversity and Inclusion
This standalone qualification gives managers a deeper insight into Managing Equality, Diversity and Inclusion.
This is a hot topic in 2020 attracting a great deal of media attention.
This is a hot topic in 2020 attracting a great deal of media attention.
Guided Learning
19 HoursCourse / Unit Credit Value
Unit 506: 40 TUT
