CMI Unit 509 Managing Stakeholder Relationships
Good relationships, whether they are with customers, suppliers, partners or staff, are a key contributor to an organisation’s success. To build stakeholder relationships that are long lasting and sustainable, they need to be planned and developed.
About this course
This unit explores the types and purposes of stakeholder relationships and the skills required to overcome challenges and manage these effectively.
Learning outcomes
- Understand the different types and value of stakeholder relationships
- Understand the frameworks for stakeholder management
- Know how to manage stakeholder relationships
- Know methods for measuring the impact of stakeholder engagement on organisational performance
Course content
1.1 Analyse the types of stakeholder relationships within organisations
1.2 Examine the benefits and challenges for organisations working with different stakeholder groups
2.1 Examine the contractual frameworks for stakeholder engagement and management
2.2 Specify a process for planning stakeholder engagement
3.1 Analyse the role of the manager in managing stakeholder relationships
3.2 Evaluate the use of collaborative working techniques to manage stakeholder relationships
3.3 Discuss methods for managing conflict in stakeholder engagement
4.1 Examine methods for measuring the impact of stakeholder engagement on organisational performance
Key Features
Learn at your own pace, choose when to start and finish the course
Apply the learning directly to your current or future work setting
CMI qualifications show commitment to continual learning to clients, colleagues and industry
Achieve foundation Chartered or work towards full Chartered Manager status
CMI Unit 509 Managing Stakeholder Relationships
Course Summary
Guided Learning
18 HoursCourse / Unit Credit Value
Unit 509: 40 TUTQualification 1
CMI Level 5 Management and LeadershipQualification 1 Credit Value
Award: 40 TUT; Certificate: 130 TUT; Diploma: 370 TUTQualification 2
CMI Level 6 Diploma Professional Management and Leadership PracticeQualification 2 Credit Value
Diploma: 370 TUT; Unit 509: 40TUT (Group B option)
Contact us for more information about this course.
Your basic information
- Dorset County Council
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