CMI Unit 310 Supporting People Through Change
The success of any change programme will depend on team leaders and supervisors supporting people through change.
About this course
Change brings opportunities for growth and innovation but it also threatens our existing way of doing things. Organisations must respond to commercial pressures, legal and geo-political changes, drives for efficiency and new products and services.
This course will enable team leaders and supervisors to understand change, promote the benefits and overcome challenges.
- Understand change within organisations
- Understand how to support individuals and teams through change
- Know how to implement and monitor change
1.1 Identify reasons for change in an organisation
1.2 Explain types of change that may occur in an organisation
1.3 Summarise individual and team reactions to change
2.1 Explain how to promote the benefits of change to individuals and teams
2.2 Identify barriers to change for individuals and teams
2.3 Discuss approaches to overcoming barriers to change
2.4 Outline methods of supporting individuals and teams through change
3.1 Explain the process for implementing change
3.2 Explain how to monitor and review the implementation of change
3.3 Explain the role of effective management and leadership throughout the change process
Lucy - NHS