1.1 Compare good working practice against standard working practice

1.2 Explain how good practice can benefit an organisation

1.3 Explain the positive impact good practice can have on customers

1.4 Outline the potential rewards to individuals and teams who deliver good practice

2.1 Identify examples of good practice within workplace settings

2.2 Assess the factors that contribute to good practice

3.1 Explain how good practice can be developed

3.2 Examine potential barriers and threats to the development of good practice

3.3 Explain how barriers and threats to good practice can be overcome

4.1 Outline approaches to implementing good practice

4.2 Explain how good practice can be maintained

4.3 Explain the consequences of not maintaining good practice

5.1 Outline approaches to share good practice with stakeholders

5.2 Identify legal and organisational requirements which impact on the ability to share good practice