CMI Unit 2005 Building Work Relationships

About this course

CMI Unit 2005 Building Work Relationships is about understanding how to communicate and develop work relationships with the manager, team and those outside the team.

Learning outcomes

  1. Understand how to communicate and maintain working relationships with the manager
  2. Understand how to communicate and maintain working relationships with the team
  3. Understand how to develop work relationships outside the team

Course content

1.1 Identify communication methods available to communicate with the manager

1.2 Describe the need for working relationships with the manager

1.3 Identify issues that need to be communicated to the manager

2.1 Identify communication methods available to communicate with the team

2.2 Describe the need(s) for good relationships with the team

2.3 Identify the need to maintain confidentiality when communicating with the team

2.4 Describe the need for the team leader to support management decisions that are communicated to the team

3.1 Identify individuals outside the team with whom work relationships could be developed

3.2 Describe the reasons for developing work relationships with individuals outside the team

3.3 Compare the communication methods used with individuals outside the team to those used within the team

Key Features

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Learn at your own pace, choose when to start and finish the course

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Time-efficient learning that fits around your other commitments

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Apply the learning directly to your current or future work setting

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Expert tutors with real-world management experience

CMI Unit 2005 Building Work Relationships

Course Summary

Guided Learning

15 Hours

Course / Unit Credit Value

Unit 2005: 50 TUT

Qualification 1

CMI Level 2 Team Leading

Qualification 1 Credit Value

Award: 50 TUT; Certificate: 150 TUT; Diploma: 380 TUT
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