1. Understand how to communicate and maintain working relationships with the manager
2. Understand how to communicate and maintain working relationships with the team
3. Understand how to develop work relationships outside the team

1.1 Identify communication methods available to communicate with the manager

1.2 Describe the need for working relationships with the manager

1.3 Identify issues that need to be communicated to the manager

2.1 Identify communication methods available to communicate with the team

2.2 Describe the need(s) for good relationships with the team

2.3 Identify the need to maintain confidentiality when communicating with the team

2.4 Describe the need for the team leader to support management decisions that are communicated to the team

3.1 Identify individuals outside the team with whom work relationships could be developed

3.2 Describe the reasons for developing work relationships with individuals outside the team

3.3 Compare the communication methods used with individuals outside the team to those used within the team