CMI Unit 504 Managing Performance
Managing the performance of staff is essential for effective team working and for the smooth (and safe) running of an organisation.
About this course
This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner.
This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.
- Understand the rationale for managing performance within organisations
- Understand frameworks, diagnostic and evaluation tools used for performance management
- Know how to manage performance
1.1 Justify the rationale for managing performance within organisations
2.1 Examine the impact of legal and organisational frameworks on performance management
2.2 Evaluate the diagnostic and evaluation tools which support performance management
3.1 Discuss good practice principles for managing performance
3.2 Examine the use of formal processes for managing performance
3.3 Analyse the relationship between signs and causes of underperformance
3.4 Evaluate approaches to respond to challenges when managing underperformance
3.5 Recommend techniques for developing and managing individuals who exceed expectations