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CMI Unit 504 Managing Performance

Managing the performance of staff is essential for effective team working and for the smooth (and safe) running of an organisation.

About this course

This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner.

This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.

Learning outcomes

  1. Understand the rationale for managing performance within organisations
  2. Understand frameworks, diagnostic and evaluation tools used for performance management
  3. Know how to manage performance

Course content

1.1 Justify the rationale for managing performance within organisations

2.1 Examine the impact of legal and organisational frameworks on performance management

2.2 Evaluate the diagnostic and evaluation tools which support performance management

3.1 Discuss good practice principles for managing performance

3.2 Examine the use of formal processes for managing performance

3.3 Analyse the relationship between signs and causes of underperformance

3.4 Evaluate approaches to respond to challenges when managing underperformance

3.5 Recommend techniques for developing and managing individuals who exceed expectations

Key Features

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Learn at your own pace, choose when to start and finish the course

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Apply the learning directly to your current or future work setting

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CMI qualifications show commitment to continual learning to clients, colleagues and industry

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Achieve foundation Chartered or work towards full Chartered Manager status

CMI Unit 504 Managing Performance

Course Summary

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 504: 50 TUT

Qualification 1

CMI Level 5 Management and Leadership

Qualification 1 Credit Value

Award: 40 TUT; Certificate: 130 TUT; Diploma: 370 TUT
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"The team at Crescente offered fantastic support throughout my CMI Level 5 qualification. Detailed feedback and well delivered training modules. Easy to work with and well organised - highly recommended!"

Kris Roberts - Prysmian Group

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