CMI Unit 609 Leading Quality Management

Leading quality management is critical to meeting stakeholder needs and expectations, developing trust and reputation. It impacts on profitability, processes and procedures and the achievement of strategic objectives. Quality is not something that occurs by chance. It is reliant on strategic and operational planning and the commitment and drive by professional managers, leaders, teams and individuals to make it a success.

About this course

The aim of this unit is to enable professional managers and leaders to understand the rationale and approaches to quality management. Critically, the unit focuses on how quality and continuous improvement can be instilled into all aspects of working practice.

Learning outcomes

  1. Understand the factors which influence organisational approaches to quality management
  2. Know how to lead quality management to achieve strategic objectives

Course content

1.1 Critically assess organisational approaches to quality management in relation to different perspectives and schools of thought

1.2 Appraise the impact of multi-dimensional issues on quality management within organisational contexts

2.1 Discuss how quality management can be developed to achieve strategic objectives in an organisational context

2.2 Develop a proposal to lead quality management at an operational level

2.3 Consider how individuals and teams can be supported to instil the principles of quality and continuous improvement into all aspects of working practice

Key Features

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Time-efficient learning that fits around your other commitments

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Apply the learning directly to your current or future work setting

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Expert tutors with real-world senior management experience

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Become a Chartered Manager (CMgr) and Fellow of the CMI (FCMI)

CMI Unit 609 Leading Quality Management

Course Summary

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 609: 70 TUT

Qualification 1

CMI Level 6 Professional Management and Leadership Practice

Qualification 1 Credit Value

Award: 50 TUT; Certificate: 130 TUT; Diploma: 370 TUT

Qualification 2

CMI Level 7 Diploma in Strategic Management and Leadership (370 TUT)

Qualification 2 Credit Value

Unit 609: 70 TUT (Group B option)
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