CMI Unit 3014 Coaching and Mentoring Processes

About this course

CMI Unit 3014 Coaching and Mentoring Processes. This course is about understanding the implementation of the coaching and mentoring process and provision of feedback on progress and achievement.

Learning outcomes

  1. Understand the implementation of the coaching process
  2. Understand the implementation of the mentoring process
  3. Understand the reviewing of progress and provision of feedback

Course content

1.1 Discuss the different methods of coaching and training available to the coach

1.2 Identify coaching opportunities in the organisational environment

1.3 Describe the coaching process

2.1 Discuss the methods of mentoring available to the mentor

2.2 Identify mentoring opportunities in the organisational environment

2.3 Describe the mentoring process

3.1 Discuss the need for objective and constructive feedback in the coaching process

3.2 Discuss the need for exploratory feedback in the mentoring process

3.3 Discuss the need for confidentiality and ethics in coaching sessions

3.4 Discuss the need for confidentiality and ethics in mentoring sessions

3.5 Identify the achievement of progress and recognise success

Key Features

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Learn at your own pace, choose when to start and finish the course

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Time-efficient learning that fits around your other commitments

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Apply the learning directly to your current or future work setting

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Expert tutors with real-world management experience

CMI Unit 3014 Coaching and Mentoring Processes

Course Summary

Guided Learning

30 Hours

Course / Unit Credit Value

Unit 3014: 70 TUT

Qualification 1

CMI Level 3 Management Coaching and Mentoring

Qualification 1 Credit Value

Award: 50 TUT; Certificate: 130 TUT; Diploma: 370 TUT
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"I just wanted to thank you for the great sessions that have been delivered over the last 4 months, I personally get a great deal to reflect upon out of them and have found the learning to be very insightful within my fairly new role."

Gemma Shone - NHS

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