CMI Unit 2003 Monitoring Team Performance
About this course
CMI Unit 2003 Monitoring Team Performance is about leading the team in planning, reviewing and achieving the work to meet required objectives.
Learning outcomes
- Understand the team objective(s) and plan for achievement
- Be able to plan to achieve team objective(s)
- Be able to monitor and review the team’s performance
- Understand how to evaluate work performance
Course content
1.1 Explain how to develop directions into clear objectives
1.2 Explain to the team the objectives and responsibilities for achieving the objectives
2.1 Plan and allocate the work of the team to meet objectives
3.1 Monitor the progress of the team against objectives
3.2 Identify actions to be taken if work deviates from agreed standards
3.3 Encourage team members to make work improvement suggestions
4.1 Explain how to give feedback on work performance, to an individual or team
4.2 Describe how to review any changes to original work objectives
4.3 Describe how to give performance improvement feedback
4.4 Explain how to propose and agree work improvement suggestions with higher management
Key Features
Learn at your own pace, choose when to start and finish the course
Time-efficient learning that fits around your other commitments
Apply the learning directly to your current or future work setting
Expert tutors with real-world management experience
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