Practice of professional management consulting can be transformational, shaping the way organisations think and operate. Consultants may assist clients to develop strategic objectives, consider new market opportunities, explore innovative ways of working and build organisational and staff capability. For professional consultants to deliver effective client-centric consulting they must have an in-depth understanding of consulting practice.

The aim of this unit is to equip professional consultants with the knowledge and understanding of the core processes for client-centric consulting. They will appraise methodologies for identifying consulting opportunities and for developing winning proposals. Professional consultants will also consider strategies for delivering consultancy tailored to client needs. They will make recommendations for building lasting client relationships and consider how future consulting opportunities can be developed and realised.

1. Understand the process for client-centric professional management consulting

2. Understand the practice of professional consulting

    

1.1 Conceptualise a process for client-centric professional consulting

2.1 Critique approaches to identify and generate consulting opportunities

2.2 Recommend structure and content of proposals for different clients

2.3 Critically evaluate methodologies for delivering client-centric consulting

2.4 Recommend approaches to extend client engagement beyond the consultancy contract