1.1 Define the purpose of teams

1.2 Explain types of teams in an organisation

1.3 Summarise the roles in a team using a recognised theory

1.4 Explain how members of a team affect team dynamics

1.5 Identify the advantages and disadvantages of team working and lone working

2.1 Outline the characteristics of high performing team

2.2 Discuss behaviours which can be observed in a high performing team

3.1 Identify advantages and disadvantages of leadership styles that can be used to manage a high performing team

3.2 Assess communication methods used for different types of teams

3.3 Explain how to motivate a team to achieve results

4.1 Explain the challenges of managing a team

4.2 Explain how to respond to challenges proactively

4.3 Outline approaches to absence management

5.1 Outline approaches to ensure team members work to a shared purpose

5.2 Explain how to allocate work to team members

5.3 Identify methods of monitoring team performance

5.4 Explain how to provide feedback on individual and team performance