CMI Unit 302 Managing Team Performance
The ability to manage teams, which are able to communicate effectively and overcome barriers to achievement, is a critical skill for any manager. High performing cohesive teams are created in an environment where there is a collective understanding of values, goals and objectives.
About this course
This unit has been developed to support managers in understanding the nature of teams in the workplace, and how these can be managed to achieve results.
Learning outcomes
- Understand the role and purpose of teams
- Be able to recognise the characteristics of a high performing team
- Know how to lead, communicate with and motivate a high performing team
- Know how to respond to challenges when managing a team proactively
- Know how to manage the performance of a team
Course content
1.1 Define the purpose of teams
1.2 Explain types of teams in an organisation
1.3 Summarise the roles in a team using a recognised theory
1.4 Explain how members of a team affect team dynamics
1.5 Identify the advantages and disadvantages of team working and lone working
2.1 Outline the characteristics of high performing team
2.2 Discuss behaviours which can be observed in a high performing team
3.1 Identify advantages and disadvantages of leadership styles that can be used to manage a high performing team
3.2 Assess communication methods used for different types of teams
3.3 Explain how to motivate a team to achieve results
4.1 Explain the challenges of managing a team
4.2 Explain how to respond to challenges proactively
4.3 Outline approaches to absence management
5.1 Outline approaches to ensure team members work to a shared purpose
5.2 Explain how to allocate work to team members
5.3 Identify methods of monitoring team performance
5.4 Explain how to provide feedback on individual and team performance
Key Features
Learn at your own pace, choose when to start and finish the course
Apply the learning directly to your current or future work setting
CMI qualifications make you more desirable and valuable to employers. Only 1 in 5 managers have a qualification.
Expert tutors with real-world management experience
Configure and Buy your course below
Private: CMI Level 3 Award in Principles of Management – 1 Unit
Study one unit to achieve the CMI Level 3 Award in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£435.00
Buy CoursePrivate: CMI Level 3 Certificate in Principles of Management – 2 Units
Study two units to achieve the CMI Level 3 Certificate in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£715.00
Buy CoursePrivate: CMI Level 3 Certificate in Principles of Management – 3 Units
Study three units to achieve the CMI Level 3 Certificate in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£875.00
Buy CoursePrivate: CMI Level 3 Diploma in Principles of Management – 8 Units
Study eight units to achieve the CMI Level 3 Diploma in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£2195.00
Buy CoursePrivate: CMI Level 3 Diploma in Principles of Management – 7 Units
Study seven units to achieve the CMI Level 3 Diploma in Principles of Management qualification. Click through to the product page to choose your preferred units from the list.
£1975.00
Buy CourseOther courses you may be interested in
RELATED COURSE
CMI Unit 303 Managing Individual Performance
View Courses
CMI Unit 304 Communication in the Workplace
View Courses
CMI Unit 305 Building Stakeholder Relationships
View Courses
All courses
Get Chartered
Get Chartered with us today!
Getting chartered ensures managers with exceptional management and leadership skills and commitment to Continuing Professional Development (CPD), are easily identifiable to employers and peers.