CMI Unit 303 Managing Individual Performance

High performing individuals have a positive impact on the performance of teams and organisations. As a team leader or supervisor you need to know how people tick to keep them on track and happy in their work.

About this course

On this course you will learn practical tools and techniques for getting the best from individual team members, managing poor performance, conducting high impact one-to-ones and performance reviews.

Learning outcomes

  1. Understand an individual’s work role and responsibilities
  2. Know how to set objectives with individuals
  3. Know how to support individuals to perform well
  4. Know how to assess outcomes against the objectives
  5. Know how to manage the underperformance of individuals

Course content

1.1 Explain the sources of information which state an individual’s work role and responsibilities

1.2 Explain the reasons for assessing an individuals’ knowledge, skills and behaviours in a work role

2.1 Explain the methods used to set objectives for individuals

2.2 Explain how to assess an individual’s capability to achieve objectives

2.3 Outline the process for involving individuals in agreeing clear objectives

3.1 Outline a range of support methods to enable individuals to perform well

3.2 Identify approaches for motivating individuals in their work role

3.3 Explain how an individual’s achievement can be incentivised

3.4 Explain the importance of managing individuals objectively

4.1 Summarise the tools that may be used to review an individual’s performance

4.2 Outline approaches to measuring outcomes against objectives

5.1 Explain how to manage the underperformance of an individual within the limits of own authority

Key Features

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Learn at your own pace, choose when to start and finish the course

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Build credibility with your current and future employers

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Expert tutors with real-world management experience

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We help you practice actual management skills

CMI Unit 303 Managing Individual Performance

Course Summary

Guided Learning

19 Hours

Course / Unit Credit Value

Unit 303: 43 TUT

Qualification 1

CMI Level 3 Principles of Management and Leadership

Qualification 1 Credit Value

Award: 40 TUT; Certificate: 121 TUT; Diploma: 370 TUT
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    "'Outstanding'. The support I received from the start and all the way through the course was excellent. John was always available, extremely helpful and motivating.
    If you are thinking about improving your leadership skills, use Crescente, you won't be disappointed."

    Jason Ffoulkes - Prysmian Group

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