CMI Unit 303 Managing Individual Performance
High performing individuals have a positive impact on the performance of teams and organisations. As a team leader or supervisor you need to know how people tick to keep them on track and happy in their work.
About this course
On this course you will learn practical tools and techniques for getting the best from individual team members, managing poor performance, conducting high impact one-to-ones and performance reviews.
Learning outcomes
- Understand an individual’s work role and responsibilities
- Know how to set objectives with individuals
- Know how to support individuals to perform well
- Know how to assess outcomes against the objectives
- Know how to manage the underperformance of individuals
Course content
1.1 Explain the sources of information which state an individual’s work role and responsibilities
1.2 Explain the reasons for assessing an individuals’ knowledge, skills and behaviours in a work role
2.1 Explain the methods used to set objectives for individuals
2.2 Explain how to assess an individual’s capability to achieve objectives
2.3 Outline the process for involving individuals in agreeing clear objectives
3.1 Outline a range of support methods to enable individuals to perform well
3.2 Identify approaches for motivating individuals in their work role
3.3 Explain how an individual’s achievement can be incentivised
3.4 Explain the importance of managing individuals objectively
4.1 Summarise the tools that may be used to review an individual’s performance
4.2 Outline approaches to measuring outcomes against objectives
5.1 Explain how to manage the underperformance of an individual within the limits of own authority
Key Features
Learn at your own pace, choose when to start and finish the course
Build credibility with your current and future employers
Expert tutors with real-world management experience
We help you practice actual management skills
CMI Unit 303 Managing Individual Performance
Course Summary
Guided Learning
19 HoursCourse / Unit Credit Value
Unit 303: 43 TUTQualification 1
CMI Level 3 Principles of Management and LeadershipQualification 1 Credit Value
Award: 40 TUT; Certificate: 121 TUT; Diploma: 370 TUTContact us for more informtion about this course.
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