CMI Unit 4004 Understanding Team Dynamics

Understanding team dynamics is a valuable skill for managers.

About this course

On this course you will develop a detailed understanding of team dynamics. Recognise the difference between groups and teams, learn how to develop a new or existing team for high performance. Learn the factors that influence the motivation and productivity of a team and know how of managing remote, displaced and virtual teams.

Learning outcomes

  1. Understand the differences between groups and teams
  2. Understand the concept of formal and informal group norms
  3. Understand group development and maturity
  4. Understand management of remote, displaced or virtual teams

Course content

1.1 Compare differences between a ‘group’ and a ‘team’

1.2 Identify the practical implications of differences between groups and teams for the manager

1.3 Explain situations when the formation of a group and/or a team would be necessary

2.1 Identify the definitions of formal and informal group norms

2.2 Discuss the evolution of formal and informal group norms

2.3 Examine the process of changing formal and informal group norms

2.4 Describe the value of formal and informal group norms

3.1 Discuss the stages of group development and maturity

3.2 Explain factors which could influence the cohesiveness of work groups

3.3 Evaluate the advantages and disadvantages of cohesive work groups

4.1 Discuss the advantages of a remote, displaced or virtual team

4.2 Discuss the disadvantages of a remote, displaced or virtual team

4.3 Analyse the communication and leadership skills required to manage a remote, displaced or virtual team

Key Features

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Learn at your own pace, choose when to start and finish the course

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Build credibility with your current and future employers

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Expert tutors with real-world management experience

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Achieve foundation Chartered or work towards full Chartered Manager status

CMI Unit 4004 Understanding Team Dynamics

Course Summary

Guided Learning

25 Hours

Course / Unit Credit Value

Unit 4004: 70 TUT

Qualification 1

CMI Level 4 in Management and Leadership

Qualification 1 Credit Value

Award: 60 TUT; Certificate: 130 TUT; Diploma: 390 TUT

Qualification 2

CMI Level 3 Diploma in Management Coaching and Mentoring (370 TUT)

Qualification 2 Credit Value

Unit 4004: 70 TUT (Group B option)
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"The team at Crescente offered fantastic support throughout my CMI Level 5 qualification. Detailed feedback and well delivered training modules. Easy to work with and well organised - highly recommended!"

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