High performing individuals have a positive impact on the performance of teams and organisations. As a team leader or supervisor you need to know how people tick to keep them on track and happy in their work.
On this course you will learn practical tools and techniques for getting the best from individual team members, managing poor performance, conducting high impact one-to-ones and performance reviews.
This is a foundation course so it is a good one to do early on in your self-study or in-company programme. It follows on nicely from the Principles of Management and Leadership and perfectly complements our Managing Team Performance (see Related Courses below).
Who's it for?
This course is for team leaders, supervisors, second in command, responsible colleague and simialr roles. It is suitable whether you are new, experienced or returning to a firstline management position.
It is suitable for anyone looking to build their confidence and credibility as a team leader or supervisor.
Our level 2 and 3 team leader and supervisor courses will help you develop fundamental management skills and knowledge that will last a lifetime.
What you'll learn?
Key topics covered on this course:
DEFINE JOB ROLES:
Define the scope of individual job roles with job descriptions and person specifications.
Assess individual’s knowledge, skills and behaviours to to benchmark progress and align to business success.
Learn methods for setting and measuring performance goals and assessing an individual’s capabilities.
MOTIVATE AND SUPPORT PEOPLE:
Review a range of practical approaches to motivate and support individuals to perform well in their role.
PERFORMANCE DEVELOPMENT REVIEW:
Recognise the importance of having a fair and objective process for reviewing performance and development. Learn how to conduct effective performance development reviews (PDR) and one-to-ones.
MANAGE POOR PERFORMANCE:
Learn practical approaches for managing all aspects of under performance.
Why not add a level 2 or level 3 CMI qualification to boost your career and your earnings potential. The following qualifications are available for this course:
Click on the links above for more information or call us on 01225 344 981 or contact us. We’re here to help you and your business succeed.
MODULAR COURSES AND PRICING:
Our courses come with complete flexibility allowing you t0 study a course now then add a qualification on at a later date. Our pricing is modular too so we will only charge you to top-up to the original price of the course plus qualification.
PAYMENT INSTALMENTS AND 0% INTEREST
If you are a self-study learner paying for your own course or qualification you can spread the cost by paying in instalments with 0% interest. Contact us for details.