Managing the performance of staff is essential for effective team working and for the smooth (and safe) running of an organisation.
Teams play a vital role in enabling organisations to achieve their goals. This unit focuses on the purpose and characteristics of successful teams.
Coaching and mentoring are proven techniques used to enhance the skills, knowledge, talents and potential of individuals as part of an organisational learning and development strategy.
CMI Unit 512 Workforce Planning explores the rationale for workforce planning and the skills to develop a workforce plan to meet organisational objectives.
CMI Unit 516 Planning, Procuring and Managing Resources enables managers to understand and respond to the challenge of managing and monitoring resources.
CMI Unit 518 Managing Risk has been designed to equip learners with an understanding of the scope and purpose of business risk management.
CMI Unit 524 Conducting a Management Project enables you to conduct a live management research project which will have an impact on organisational practice.
CMI Unit 525 Reflective Practice for Professional Development helps you value reflective practice and how to use it regularly for professional development.
CMI Unit 526 Principles of Leadership Practice
CMI Unit 608 Strategic Corporate Social Responsibility and Sustainability helps managers to understand CSR and sustainability in an organisational context.
CMI Unit 523 Marketing Products and Services helps you understand the role of marketing to achieve organisational objectives.
CMI Unit 522 Managing the Customer Experience develops managers understanding of their role and responsibilities in managing the customer experience.